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Build your brand, attract and service customers, and intelligently interact with key audiences.

Intelligently engage new audiences and nurture existing customer relationships

Leverage our powerful social media insights to target and engage new audiences, as well as nurture and expand relationships with existing ones. Tracx's social insights empower smarter, more contextually-driven social media engagements that help marketers increase ROI, build and manage brand perception, and deliver satisfaction throughout the social customer experience.

Smarter engagement

Picture: Increase brand loyalty

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Icon: Social Community
Increase brand loyalty

Grow a social community by engaging with your audience at the times of their optimum social activity. Discover, develop, and deliver powerful content to the people who love and are loyal to your brand, so they can continue to stay engaged with you.

Picure: Tailor your responses

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Icon: Tailor Engagement
Tailor your responses

Show your existing customers that they matter by responding to individual inquiries and complaints in real-time. Reach new audiences and acquire new customers through precise and timely engagement.

Discover and manage powerful content

Discover engagement

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Know What to Post
Know what to post

Enhance marketing management by receiving recommendations for trending content that your unique audience will love.

Keep the Content Flowing
Keep the content flowing

Establish a consistent cadence of engagement with your community by scheduling posts ahead of time and organizing your content so that your teams can collaborate.

Come Together
Cross-organizational collaboration

Create and implement workflows and approval processes to optimize your team's efficiency. Easily measure your team's compliance to your overarching engagement strategy.

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See more platform benefits:

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Up Next: Measurement

Optimize campaigns, track ROI, measure your team’s performance and keep an eye on the competition.

Go To Measurement

Benefit from our award-winning approach

Tie50 Top Start-Up
Digiday Signal Awards: Finalist in Social Marketing Management Solutions category
AlwaysOn Top 100 to Watch
Forbes Top 100 Analytics Firm
The Stevie Awards: Gold for New Product or Service of the Year, Software, Social Business Solutions
DMA Innovation Award
Best in Biz Awards - Gold winner, Best New Version of the Year
Deloitte Technology Fast 500
CRN's Coolest Cloud Software Vendors 2016
DMNews Marketing & Tech Innovation Awards
Best in Biz International Awards 2015 - Silver Winner, Best New Version of the Year
Best in Biz International Awards 2015 – Bronze Winner, Most Innovative Product of the Year for Enterprises
2016 Best of Manhattan – Social Business Cloud
TrustRadius 2016 Top Rated for Social Media Analytics
AlwaysOn OnMedia 2016 Top 100 Winner
B2B Marketer Awards 2016 Finalist

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See how Tracx's all-in-one social media management can elevate your social game.