Plans & Pricing

All plans include unlimited survey responses, all survey templates, and a 30-day money back guarantee.

FREE

Get started for free and see how TRACX can help you grow

Get started

✔ no credit card required
✔ no time limit

1 user
1 location
1 survey
1 landing page

QR code generator
Unlimited static QR codes
Dynamic QR codes

Powered by TRACX branding

7 day data retention

INDIE

A complete platform to help independent businesses grow

Get started

✔ free setup & onboarding
✔ 30-day money back promise

3 users
3 locations
3 surveys
3 landing pages

QR code generator
Unlimited static QR codes
10 dynamic QR codes

Powered by TRACX branding

30 day data retention

Data export (CSV)

Feedback analytics

PRO

An analytics suite to support the needs of larger teams

Get started

✔ free setup & onboarding
✔ 30-day money back promise

20 users
50 locations
50 surveys
50 landing pages

QR code generator
Unlimited static QR codes
200 dynamic QR codes

TRACX branding removed

180 day data retention

Data export (CSV/XLS)

Feedback analytics
Automated insights
Email alerts

All plans include:

Form builder

Survey templates

  • NPS
  • eNPS
  • CSAT
  • CES
  • PMF

QR code generator

Landing page builder

Frequently Asked Questions

Are there limits on the free tier?

The free tier has a lifetime limit on the number of ratings you can receive and the duration that the feedback is stored on TRACX.

What is a rating?

A rating happens when someone completes the initial rating question on a feedback survey.

What is a location?

TRACX is designed to collect data on the interactions that happen offline. A location is the venue, place or physical space that you’re seeking to understand better.

How will I be charged?

After signing up to TRACX, you will be charged the subscription amount on a monthly (or yearly) basis. Subscription payments are processed by Stripe.

Do you offer annual billing or invoicing?

Yes, we do! Please call us on 0204 540 5555 for more details.

How can I downgrade or cancel?

You can downgrade or cancel your TRACX subscription at any time through your account dashboard. You will continue to have access to your TRACX account until the next monthly (or yearly) billing cycle.

Get started for free

Get more meaningful feedback. Respond in real-time. No credit card required.

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