Plans & Pricing
No more free trials, you can use TRACX for free! Your free access never expires.
no credit card required
no long contracts
cancel at any time
feedback + insights
from £19/mo
Looking for more advanced features? Our paid plans give your whole team the tools needed to transform feedback into actionable insights.
Multiple users
Multiple locations
Multiple surveys
Multiple landing pages
EVERYTHING IN FREE, PLUS
Feedback analytics
Automated insights
Email alerts
Bespoke surveys
SMALL
£19
per month
30 ratings
1 team member
1 location
1 survey
MOST POPULAR
£32
per location / mo
200 ratings
Up to 2 team members
Up to 10 locations
3 surveys
ENTERPRISE
Let’s chat
Custom plans to suit your needs
Unlimited ratings
Unlimited team members
Unlimited locations
Unlimited surveys
Frequently Asked Questions
Are there limits on the free tier?
The free tier has a lifetime limit on the number of ratings you can receive and the duration that the feedback is stored on TRACX.
What is a rating?
A rating happens when someone completes the initial rating question on a feedback survey.
What is a location?
TRACX is designed to collect data on the interactions that happen offline. A location is the venue, place or physical space that you’re seeking to understand better.
How will I be charged?
After signing up to TRACX, you will be charged the subscription amount on a monthly (or yearly) basis.
Subscription payments are processed by Stripe.
Do you offer annual billing or invoicing?
Yes, we do! Please contact us for more details.
How can I downgrade or cancel?
You can downgrade or cancel your TRACX subscription at any time through your account dashboard.
You will continue to have access to your TRACX account until the next monthly (or yearly) billing cycle.