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  • Guides

Customer Feedback: How to get it, analyse it, and act on it

  • May 12, 2022
  • Guides
A mystery shopper

How to Become a Mystery Shopper: Tips, Benefits, and FAQs

  • May 3, 2022
  • Blog

The Best Customer Experience Platforms Compared: SME and Enterprise (2022)

  • May 2, 2022
  • Blog

5 Common Types of Customer Complaints and How to Handle Them Smoothly

  • April 28, 2022
  • Guides

Customer Loyalty: The Ultimate Guide to Customer Retention

  • April 28, 2022
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TRACX is a trading name of Chase Interaction Limited, a company registered in England and Wales with company number 12761431.
Registered office located at 7 Bell Yard, London, WC2A 2JR.
VAT Number: 360 6308 15

Net Promoter, Net Promoter Score, and NPS are trademarks of Satmetrix Systems, Inc., Bain & Company, Inc., and Fred Reichheld.

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