To keep all your teams informed & empowered.
Customer Support
Manage and participate in both owned and organic social conversations with a robust set of tools and built-in workflow designed to streamline your social CRM. Respond with personalized feedback in real-time via Live Person Integration.
Marketing
Plan, execute, and report on campaign activity, then evaluate performance against success metrics and across all of your social KPIs.
Sales
Socialize the entire customer life-cycle by delivering the right message at the right time to drive awareness, conversion, and loyalty. Identify prospects, intent, and acquire new customers.
Strategy
Evaluate your brand's entire social ecosystem, and discover the most actionable insights that help you build a relevant and creative social strategy.
Tracx specializes in big data
To ensure the cleanliness and accuracy of data, we are collecting and storing terabytes of data ourselves on a daily basis. We then index conversations, not just mentions, to deliver actionable insights. And we never limit the number of results you see.
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Full Engagement Suite
Respond in real-time across all social channels and coordinate publishing with your team from a single dashboard.
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Maximize ROI
Slice and dice data in realtime to get the ultimate control over what’s relevant to you from planning, engagement, execution and measurement – all from a single dashboard.
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Segment data by location, demographic, and psychographic insights
Monetize untapped opportunities via the most sophisticated filtering mechanism that discovers intent by the right people, at the right time, and at the right location.
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360° Degree View on Audience
Activate the top influencers in your ecosystem and capture their realtime conversations. Identify prospects, acquire new customers, and manage your communities.
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