Insights & Analytics

Actionable insights in real-time, without hiring a data scientist

TRACX automatically surfaces data-driven insights from customer interactions, reviews, and employee feedback — helping you make decisions with confidence

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Used by over 800 businesses

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Business Analytics

Get real-time insights from real-world interactions

Alerts

Be the first to know when there's trouble brewing

Get a heads-up the moment something goes wrong. The moment we spot the signs that a customer isn't happy, we'll let you know. We'll tell you what happened, who it affected, and you'll know exactly how to fix it.

A woman wearing glasses next to screenshots showing customer feedback alerts and notifications

Trends

Track trends as they develop over time

Stay on top of emerging trends in sentiment. Take action before minor frustrations turn into major problems. Track the impact of your actions to ensure they're having the desired effect.

Bar and line charts showing trends for NPS and CSAT scores

Reports

Generate management reports in seconds

Spend less time on management reports and more time on what matters most: growing your business. Get a complete overview of your company’s performance in one place.

Screenshots showing NPS scores and the performance of different feedback campaigns

Benchmarks

Compare every location in a click

Compare multiple business units with powerful drill-down tools. Drill down into the data to see how each location is performing on a specific metric, or put multiple locations side-by-side for an apples-to-apples comparison.

Charts showing NPS and CES scores, broken down by country and rating

Get the tools you need to make smarter decisions

Hundreds of businesses use TRACX to collect feedback, discover actionable insights, and create exceptional experiences for their customers.

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Stress-free

You focus on your business, we take care of the tech

Fully hosted

We take care of hosting and security so you can focus on creating amazing experiences.

GDPR-ready

All the tools you need to comply with GDPR regulations, including data deletion and user consent forms.

Custom branding

Use your own domain to ensure your Link in Bio pages fit seamlessly into your brand experience.

Fast by design

We know that speed matters. That's why we've designed our Link in Bio platform to be fast, reliable, and scalable.

Built-in analytics

Track visits, clicks, engagement, and more with our built-in analytics. See which links are performing well and where you can improve.

Get the tools you need to make smarter decisions

Hundreds of businesses use TRACX to collect feedback, discover actionable insights, and create exceptional experiences for their customers.

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All-in-One Platform

Unlock everything you need to grow your business

Supercharge your marketing and beat the competition with an all-in-one toolkit designed for local businesses

Forms

Create forms to capture leads and collect data.

Surveys

Get feedback from customers and employees.

Landing Pages

Launch stunning landing pages in the blink of an eye.

Link in Bio

Maximise your social reach by adding a link to your bio.

QR Codes

Generate QR codes to connect with your customers.

Short URLs

Make your links shorter, smarter, and more memorable.

Reviews

Boost your online presence and reputation with reviews.

Testimonials

Collect testimonials and display them on your website.

Insights

Turn raw data into meaningful insights at scale.