Patient Feedback Platform

Get real patient feedback, without any headaches

Capture real-time feedback from your patients and their families, identify frustrations and problem areas, and create a seamless patient experience throughout their journey

Get started for free, no credit card required

Used by over 800 businesses

Taylor Wimpey Doubletree Mercure Best Western

No competition

Be the #1 choice for patients and their families

Create seamless and compassionate experiences that lead increased satisfaction, loyalty, and advocacy from your patients

Dental Health

Dentists & Dental Surgeries

TRACX helps dental practices collect patient feedback to ensure that they're delivering great experiences as well as great care, and use this feedback to get more patients through word-of-mouth referrals, positive online reviews, and improved search rankings.

Eye Care

Opticians

Opticians know that the best way to grow their practice is by creating great experiences for patients, and those patients spreading the word about the great care they've received. But collecting feedback can be time-consuming and frustrating—until now. With TRACX, opticians can collect feedback quickly and easily, so they can focus on what matters: giving patients excellent care.

Physio

Physiotherapists

Physiotherapists use TRACX to collect feedback from their patients and ensure that they're giving them quality care and great experiences. Feedback can help physiotherapists get more customers, too - satisfied patients are more likely to leave positive reviews, which means that you rank higher and new customers can find you online more easily.

Alternative therapies

Holistic & complementary

TRACX is a patient feedback tool used by holistic and complementary therapists to collect feedback, ensure that patients leave satisfied having received quality care, and use this feedback to get more reviews, attract new clients, and get found online.

Collect feedback

A better way for patients and families to share feedback

Can't find the survey you need? Let us know and we'll build it for you.

Get more reviews

Grow your reviews on the sites that matter

Google Places

Facebook Reviews

TrustPilot

iWantGreatCare

All-in-One Platform

Everything you need to deliver a seamless experience

TRACX gives you more that just tools to collect feedback - create QR codes and microsites that give patients instant access to the information they need, when they need it

Forms

Create forms to capture leads and collect data.

Surveys

Get feedback from customers and employees.

Landing Pages

Launch stunning landing pages in the blink of an eye.

Link in Bio

Maximise your social reach by adding a link to your bio.

QR Codes

Generate QR codes to connect with your customers.

Short URLs

Make your links shorter, smarter, and more memorable.

Reviews

Boost your online presence and reputation with reviews.

Testimonials

Collect testimonials and display them on your website.

Insights

Turn raw data into meaningful insights at scale.

Get deeper insights into patient experiences

Connect with patients and families to learn what really matters to them

Product screenshot

Stress-free

You focus on your patients, we'll take care of the tech

Fully hosted

We take care of hosting and security so you can focus on delivering exceptional experiences.

GDPR-ready

All the tools you need to comply with GDPR regulations, including data deletion and user consent forms.

Custom branding

Use your own logo and colours to ensure that your patient feedback toolkit fits seamlessly into your patient care pathway.

Fast by design

We know that speed matters. That's why we've designed every single one of our tools to be fast, reliable, and scalable.

Made for mobile

Choose the only toolkit that is built for mobile-first experiences from the ground up.

Built-in analytics

Track patient engagement and more with our built-in analytics. See which locations are performing well and where you can improve.

Team management

Collaborate effectively with your team with our user-friendly interface and granular permissions.

No coding necessary

Give your tech team a break. Our easy-to-use toolkit is designed for healthcare providers who want to get up and running quickly.