Retail Feedback Platform
Get more reviews and more customers, without increasing your marketing spend
TRACX gives you the tools you need to delight your customers, get more positive reviews and referrals from existing customers, and dominate local search results
No credit card required
Used by 1900+ businesses and entrepreneurs
Be the #1 choice for customers
Deliver exceptional experiences that increase customer satisfaction and boost your reputation
Supermarkets & Speciality Stores
Supermarkets and grocery stores know that customer feedback is key to success—that's why they're turning to TRACX for a solution that helps them collect more positive reviews from customers, which leads to increased word-of-mouth referrals and improved ranking in search engines.
With TRACX, department stores can quickly and easily connect with customers through their feedback tools. Get the inside track and see exactly what your customers think about your products and services in real time — and use that information to improve your offerings.
Apparel & Accessories
Fashion, Clothing & Jewellery
Using TRACX, high-street retailers can get real-time insights into what their customers want so that they can offer even better products and services. Boost your sales, get more positive reviews (which helps boost SEO too!), and more word-of-mouth referrals.
Health & Beauty
Health, Beauty, Cosmetics & Fragrances
Health and beauty stores use TRACX to understand their customers' needs, reduce customer service costs, and grow their businesses. By collecting feedback directly from customers, you can better understand exactly what your customers are looking for.
Home & Garden
Home & Garden
Home and garden is all about the customer experience. With TRACX, you don't just get to improve customer satisfaction—you can get more reviews from happy customers and give your word-of-mouth referrals a boost too!
TRACX helps local sports and fitness stores to provide better customer service. We do that by providing a simple way for you to collect feedback and reviews from your customers. Our toolkit helps improve customer satisfaction, boost your positive reviews, and improve your ranking in search engines like Google.
Electronics & Tech
TRACX is a simple and effective customer feedback solution that helps local electronics retailers improve their customer experience, increase revenue, and build loyalty. It’s a powerful toolkit that allows retailers to easily manage the entire feedback process from collecting feedback to getting more reviews.
Music, Films, Books & Toys
Book, toy and game stores can benefit from a more personal connection with their customers. The TRACX marketing toolkit can help retail shops boost their customer satisfaction rates, get more positive reviews, increase in-depth customer analysis, strengthen the online reputation and accelerate SEO performance.
A better way for customers to share feedback
Can't find the survey you need? Let us know and we'll build it for you.
Get more reviews
Grow your reviews on the sites that matter
Everything you need to deliver a seamless experience
TRACX gives you more that just tools to collect feedback - create QR codes and microsites that give your customers instant access to the information they need, when they need it
Create forms to capture leads and collect data.
Get feedback from customers and employees.
Launch stunning landing pages in the blink of an eye.
Link in Bio
Maximise your social reach by adding a link to your bio.
Generate QR codes to connect with your customers.
Make your links shorter, smarter, and more memorable.
Boost your online presence and reputation with reviews.
Collect testimonials and display them on your website.
Turn raw data into meaningful insights at scale.
Get deeper insights into customer experiences
Connect with guests and customers to discover what really matters to them
You focus on your customers, we'll take care of the tech
We take care of hosting and security so you can focus on delivering exceptional experiences.
All the tools you need to comply with GDPR regulations, including data deletion and user consent forms.
Use your own logo and colours to ensure that your customer feedback toolkit fits seamlessly into your customer journey.
Fast by design
We know that speed matters. That's why we've designed every single one of our tools to be fast, reliable, and scalable.
Made for mobile
Choose the only toolkit that is built for mobile-first experiences from the ground up.
Track customer satisfaction and more with our built-in analytics. Compare multiple locations to see which sites are performing well, and where improvements are needed.
Collaborate effectively with your team with our user-friendly interface and granular permissions.
No coding necessary
Give your tech team a break. Our easy-to-use toolkit is designed for retailers who want to get up and running quickly.