Capture in the moment feedback from any location
Research from McKinsey shows that improving experience across the customer journey can lift customer satisfaction by up to 20% and revenues by 15% – while reducing customer service costs by up to 20%
VOICE OF THE CUSTOMER
Collect valuable feedback from your customers, online and offline, in real time
TRACX FOR
Customer Insights
Deliver the best customer experience by using the voice of the customer to learn what people really think about your business
Get the data you need to fix customer pains at every touch point, and track your improvement over time.
TRACX FOR
Marketing
Use customer feedback to grow your business reviews, reach new customers, and incentivise customer loyalty
We make it easy to build mobile ready landing pages that showcase the amazing experiences you deliver, so you can focus on what matters most: your customers and your business.