CSAT Calculator

Calculate your CSAT score today

Use our free CSAT calculator to turn your survey responses into a Customer Satisfaction Score

Get started for free, no credit card required

Run a CSAT Survey

Ask your customers to rate their satisfaction

Using a likert scale question, ask your customers to rate their satisfaction from Very Satisfied to Very Dissatisfied

😁

Very Satisfied

😀

Satisfied

😐

Neutral

🙁

Dissatisfied

😠

Very Dissatisfied

CSAT Formula

How to calculate your customer satisfaction score

The formula to calculate your CSAT score is simple, divide the total number of satisfied customers by the total number of responses you received

Total Satisfied
0
/
Total Responses
0
=
CSAT Score
0