CSAT Calculator
Calculate your CSAT score today
Use our free CSAT calculator to turn your survey responses into a Customer Satisfaction Score
No credit card required
Run a CSAT Survey
Ask your customers to rate their satisfaction
Using a likert scale question, ask your customers to rate their satisfaction from Very Satisfied to Very Dissatisfied
😁
Very Satisfied
😀
Satisfied
😐
Neutral
🙁
Dissatisfied
😠
Very Dissatisfied
CSAT Formula
How to calculate your customer satisfaction score
The formula to calculate your CSAT score is simple, divide the total number of satisfied customers by the total number of responses you received
Total Satisfied
0
Total Responses
0
CSAT Score
0