Employee NPS Surveys (eNPS)

Create eNPS surveys and get instant feedback from your employees

Create your eNPS survey in seconds and start collecting feedback from your employees today – it really is that easy

14-day free trial

A screenshot of the TRACX survey maker and a phone showing a feedback survey.

Used by over 800 businesses

Taylor Wimpey Doubletree Mercure Best Western

No-Code eNPS Surveys

Create eNPS surveys in seconds, without coding

It’s easy to create and send employee NPS surveys with TRACX. Design your own survey, or use our no-code builder to create your brand-matched eNPS survey in seconds, no tech skills required

Customisable

Create branded eNPS Surveys

You're the star with no-code survey builder. It's easy to create delightful eNPS surveys that look like you’ve hired a professional designer! You can upload your company logo and brand colours, as well as selecting from bespoke rating scales and fully customisable eNPS questions.

Custom eNPS survey design tool

Insightful

Learn more than the score

Ask your workers why they gave you their ratings. TRACX lets employees share the reasons behind their score, using multiple choice and open-ended follow-up questions to gain the most accurate information from your workforce.

employee nps survey builder

In the moment

Break free from email surveys

Let's face it: No one likes email surveys. Uses online touchpoints and contactless, offline kiosks that capture the voice of the employee, in-person, and in real-time. Giving you direct, valuable insights from every channel.

Actionable

Respond in real-time

You can design your survey questions and campaign landing pages to react to the employee feedback you collect. This approach lets you make the most of your valued workers and address problems before at-risk employees churn or share their frustrations elsewhere.

What is your Employee Net Promoter Score?

Create your first eNPS survey for free and discover what your employees really think about your business

Product screenshot

eNPS Dashboard

From an eNPS Score to actionable insights, instantly

Your eNPS dashboard helps you see where your employees have faith in the way you manage your business, where they have concerns, and what parts of your organisation are falling short. It helps you focus on changes that will improve the company culture

Real-time eNPS Scores

Real-time eNPS Scores

You will have a live pulse on the employee experience at all times. You can see the score in real-time and be alerted to changes. This information allows you to identify and correct employee problems before they impact company culture.

people at work looking at a tablet with widgets showing real-time employee nps scores and eNPS trends

Monitor eNPS Trends

Monitor eNPS Trends

The eNPS dashboard lets you cut through the noise of other dashboards and gives you a snapshot of employee satisfaction. Management reports bring together your company's employee engagement data and help you share your progress with key stakeholders.

a widget displaying the breakdown of responses to an employee nps survey

Benchmark eNPS Scores

Benchmark eNPS Scores

Compare and rank locations, spot problems, and understand how experiences are changing over time by tracking employee Net Promoter Score (eNPS) for each aspect of your business—from key touchpoints to specific offices or departments.

a widget that show employee nps scores broken down by different locations

Management Reports

Management Reports

One-click reports take the effort out of sharing your eNPS insights and data. They let you pinpoint where your company culture and processes are working well, and where they aren't.

a man smiling and looking at graphics that display enps survey alerts and notifications

Organise eNPS Feedback

Organise eNPS Feedback

Now you can find and organise employee feedback with ease. Our advanced search functions allow you to find employee feedback and apply custom field filters, so you can search eNPS data by keyword. Our state-of-the-art tagging feature automatically categorise feedback in real-time, so it's easier than ever to find what you need.

a man in a suit sitting behind a graphic showing a search and filter interface for enps feedback

Track Response Rates

Track Response Rates

TRACX makes it easy to monitor employee engagement with your eNPS surveys, helping track performance and identify opportunities for improving your response rates. A/B testing helps you understand what changes can help you get the most useful information out of your employee feedback.

a man smiling at the results of an A/B test to compare completion rates of enps surveys

Stress-free

You focus on your survey, we take care of the tech

Fully hosted

We take care of survey hosting and security so you can focus on building amazing experiences.

GDPR-ready

All the tools you need to comply with GDPR regulations, including data deletion and user consent forms.

Custom branding

Use your own domain and url path to ensure your surveys fit seamlessly into your brand experience.

Fast by design

We know that speed matters. That's why we've designed our survey platform to be fast, reliable, and scalable.

Made for mobile

Choose the only survey maker that is built for mobile-first experiences from the ground up.

Built-in analytics

Track survey engagement, completion rates, clicks, and more with our built-in analytics. See which surveys are performing well and where you can improve.

Team management

Collaborate effectively with your team with our user-friendly interface and granular permissions.

No coding necessary

Give your tech team a break. Our easy-to-use survey maker is designed for businesses who want to get up and running quickly.

Advanced features: Add custom domains, A/B testing, and tracking pixels to take your surveys to the next level.

Build eNPS surveys fast

Launch your first eNPS survey faster than the time than it takes to search 'how to make a eNPS survey'

Product screenshot

FAQs

Got questions?

We're here to support you — if you don't see the answer to your question below, please contact us and we'll be happy to help

How do I create a survey?

It’s easy! Just sign up for an account with TRACX and you can start creating your survey right away. You can choose from a variety of survey templates, and then customise them to fit your needs.

Survey templates

Launch your survey faster with ready-made templates

Can't see the survey template you need? Let us know, we'll build it for you!