Candidate Experience Feedback Survey

This candidate experience feedback survey template is a survey for HR professionals and recruiters who need to gather feedback from candidates about their experience during the hiring process. Improve your recruitment process and candidate satisfaction by collecting valuable insights. Customize this template to fit your specific needs.

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About Candidate Experience Feedback Survey Template

The Candidate Experience Feedback Survey template is designed to help HR professionals and recruiters gather valuable feedback from candidates about their experience during the hiring process. The candidate experience plays a crucial role in attracting top talent and creating a positive employer brand. By collecting feedback, you can identify areas for improvement and enhance the overall candidate journey.

How to Use the Candidate Experience Feedback Survey Template

  1. Start with a welcoming message: Begin the survey by expressing your gratitude for the candidate’s participation and emphasize the importance of their feedback.

  2. Measure overall satisfaction: Use the CSAT (Customer Satisfaction) question to gauge the candidate’s satisfaction with the overall experience. This provides a general overview of their perception of the hiring process.

  3. Assess likelihood to recommend: The NPS (Net Promoter Score) question helps you understand how likely candidates are to recommend your company as a place to work. This metric is a strong indicator of your employer brand and can help identify potential brand advocates.

  4. Capture detailed feedback: Use open-ended questions and conditional elements to gather specific feedback about the candidate’s experience. This can include their thoughts on the application process, interview experience, and overall communication.

  5. Evaluate key aspects of the process: Utilize Likert scale questions to evaluate different aspects of the hiring process, such as the clarity of job requirements, the organization of the interview process, and the timeliness of feedback.

  6. Rank importance of different aspects: The stack-rank question allows candidates to prioritize different aspects of the hiring process based on their personal preferences. This helps you understand what matters most to candidates and focus on improving those areas.

  7. Offer further contact: Give candidates the option to provide their contact information if they are willing to provide further feedback or clarification. This allows you to follow up with them and gain deeper insights.

  8. Close with appreciation: End the survey with a message of gratitude, thanking the candidate for their time and valuable feedback.

Candidate Experience Feedback Survey Questions

The questions in this survey template are designed to assess various aspects of the candidate experience, including overall satisfaction, likelihood to recommend, user-friendliness of the application process, clarity of job requirements, organization of the interview process, and more. These questions can be customized to align with your company’s specific hiring process and goals.

Frequently asked questions

How long will it take to complete the survey?

The survey typically takes around [estimated time] to complete. We appreciate your time and value your feedback.

Can I provide feedback anonymously?

Yes, you can choose to provide feedback anonymously. We respect your privacy and appreciate your honest feedback.

Will my feedback be shared with others?

Your feedback will be used internally to improve our hiring process. We may share aggregated and anonymized feedback with relevant stakeholders to drive positive changes.

Can I skip certain questions?

While we encourage you to answer all questions, you can skip any question you prefer not to answer. Your feedback is valuable to us, regardless of the number of questions you answer.

How will my feedback be used?

Your feedback will be used to identify areas for improvement in our hiring process. We value your insights and will work towards enhancing the candidate experience.

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