About this template
The Anonymous Employee Survey aims to capture honest employee feedback to create a better, more supportive workplace. The anonymity of the survey encourages employees to be open about their experiences, thereby providing more accurate data.
The CSAT (Customer Satisfaction) question measures the general level of satisfaction, serving as an anchor for the rest of the survey. Depending on the CSAT score, follow-up questions are conditionally displayed. For instance, employees with a higher satisfaction score are asked what they like most about their job, while those with lower scores are asked what could be improved.
The ‘department’ and ‘tenure’ questions help to categorise the feedback, making it easier to pinpoint issues or identify trends over time. The Net Promoter Score (NPS) question evaluates how likely an employee is to recommend the company to a friend, which can be a good gauge of overall satisfaction and engagement.
A Likert scale question is included to assess how comfortable employees feel in voicing their opinions, a key factor in employee engagement and a healthy work environment.
- Distribute this survey at regular intervals to monitor changes over time.
- Ensure employees are aware that the survey is anonymous to encourage honest feedback.
- Use the data to guide HR initiatives and to inform leadership about the state of the work environment.
By paying heed to the responses, organisations can act on areas of improvement and acknowledge the aspects that are performing well.