About this template
The Nonprofit Employee Engagement Survey is designed to evaluate the level of engagement among employees within a nonprofit organisation. The questions in this survey focus on various aspects, such as role satisfaction, the alignment of work with the organisation’s mission, and overall work environment.
The survey opens with a CSAT (Customer Satisfaction) question about the employee’s satisfaction with their current role. This is a crucial baseline metric and the responses to this question serve as triggers for follow-up questions. For example, respondents who express satisfaction are asked about their motivational factors, while those less satisfied are encouraged to share challenges they face. This conditional question allows us to dive deeper into both positive and negative aspects of employee experiences.
The Likert scale question regarding the employee’s contribution to the organisation’s mission provides nuanced data that can be critical for management. If most employees strongly agree, it can be inferred that there is a high level of alignment and engagement with the mission. If not, interventions can be designed to improve this.
The Net Promoter Score (NPS) serves as an overall barometer of employee sentiment and loyalty towards the organisation. Additionally, the multi-select question at the end helps to identify common areas that employees feel could be improved.
- Adapt the survey questions according to the specific needs and structure of your nonprofit organisation.
- Disseminate the survey during a time when employees are not overwhelmed with work for better response rates.
- Be prepared to act on the feedback. Data is valuable only if it leads to actionable insights and improvements.