About Library Feedback Form
The Library Feedback Form is designed to gather feedback from library visitors in order to improve the services and facilities provided. By collecting feedback directly from library users, you can gain valuable insights into their experiences and identify areas for improvement.
Library Feedback Form Questions
Library Facilities Satisfaction: This question uses a Customer Satisfaction (CSAT) scale to measure visitors’ satisfaction with the library facilities. By asking visitors to rate their satisfaction on a scale of 1 to 5, you can gauge their overall experience.
Aspect Rating: This question uses a Likert scale to rate specific aspects of the library, including cleanliness, staff helpfulness, collection variety, noise level, and accessibility. Visitors can indicate their level of agreement or disagreement with each aspect.
Likes about the Library: This open-ended question allows visitors to share what they like most about the library. Their responses can provide insights into the library’s strengths and positive aspects.
Suggestions for Improvement: This open-ended question encourages visitors to share their suggestions for improving the library. Their feedback can help identify areas where enhancements are needed.
The Library Feedback Form can be customized to include additional questions or tailored to specific library branches or services. By regularly collecting feedback using this form, you can make data-driven decisions to enhance the library experience and meet the needs of your visitors.