Sightseeing Tour Feedback Form

About Sightseeing Tour Feedback Form

The Sightseeing Tour Feedback Form is designed to gather valuable feedback from customers who have taken a sightseeing tour. By collecting feedback, tour operators can gain insights into customer satisfaction levels and identify areas for improvement.

Sightseeing Tour Feedback Form Questions

1. Full Name: Customers are asked to provide their full name to ensure their feedback can be properly attributed.

2. Email Address: Collecting the email address allows the tour operator to follow up with customers if necessary.

3. Phone Number: Customers are asked to provide their phone number for contact purposes.

4. Overall Experience: Customers are asked to rate their overall experience with the sightseeing tour. This provides a general indication of customer satisfaction.

5. Satisfaction with the Tour: Customers are asked to indicate their level of satisfaction with the tour using a CSAT (Customer Satisfaction) scale.

6. Likelihood to Recommend: Customers are asked to rate, on a scale of 0 to 10, how likely they are to recommend the tour to others. This helps measure customer advocacy.

7. Rating of Tour Aspects: Customers are asked to rate specific aspects of the tour, including the tour guide’s knowledge, the tour itinerary, transportation, and value for money. This provides more detailed feedback on different aspects of the tour.

8. Additional Comments: Customers are given the opportunity to provide any additional comments or suggestions for improvement.

The Sightseeing Tour Feedback Form can be customized to include additional questions or tailored to specific tour offerings. By regularly collecting and analyzing feedback, tour operators can make data-driven decisions to enhance the customer experience and improve the quality of their sightseeing tours.