About Coronavirus Customer Survey Template
This template is designed to gather feedback from customers during the Coronavirus pandemic. Understanding your customer’s experience and concerns during these challenging times is crucial. This survey can help you understand your customer’s needs and expectations, and make necessary adjustments to your services.
Coronavirus Customer Survey Questions
The questions in this survey are designed to capture essential information about your customer’s experience during the pandemic. The survey begins with demographic questions such as age group and location. This helps in understanding the demographics of your customer base.
The survey then asks if the customer has made any purchases since the outbreak. This question can help in understanding the impact of the pandemic on your sales. If the customer has made a purchase, they are asked to describe their experience. This can provide valuable insights into how well your business is managing to serve customers during the pandemic.
The survey ends with a Net Promoter Score (NPS) question asking how likely the customer is to recommend your services to others during the pandemic. This can give a measure of customer satisfaction and loyalty.
Remember, all questions in this survey can be customised to suit your needs. The key is to ask questions that will provide useful insights and help you improve your services during these challenging times.