Cafe Feedback Form

About Cafe Feedback Form

The Cafe Feedback Form is designed to help cafe owners gather valuable feedback from their customers. By collecting feedback, cafe owners can gain insights into their customers’ experiences and make improvements to enhance customer satisfaction.

This form includes a variety of questions to capture different aspects of the cafe experience. The form starts with a CSAT (Customer Satisfaction) rating question, allowing customers to rate their overall experience at the cafe. This provides a quick snapshot of customer satisfaction.

Next, the form includes an NPS (Net Promoter Score) question to measure customer loyalty and likelihood of recommending the cafe to others. This question helps cafe owners understand their customers’ advocacy and word-of-mouth potential.

The Likert scale questions assess customer satisfaction with the quality of food and the service provided by the staff. These questions provide more detailed insights into specific areas of the cafe experience.

Additionally, the form includes open-ended questions to gather qualitative feedback. Customers can share what they liked most about their experience, areas for improvement, and any other comments they may have.

To personalize the feedback and follow up with customers, the form also includes optional fields for customers to provide their name and email.

Cafe Feedback Form Questions

1. Please rate your overall experience at our cafe.
2. On a scale of 0 to 10, how likely are you to recommend our cafe to others?
3. How satisfied were you with the quality of food?
4. How satisfied were you with the service provided by our staff?
5. What did you like most about your experience at our cafe?
6. What areas do you think we can improve on?
7. Thank you for taking the time to provide feedback! Is there anything else you would like to share with us?
8. Name (Optional)
9. Email (Optional)

Feel free to customize the form by adding or removing questions to align with your specific needs and goals.